Privacy

What we collect when you join the waitlist or get in touch, who else can see it, how long we keep it, and how to get a copy or have it deleted. In plain English, because a privacy policy nobody can read isn't much of a promise.

Last updated 19 September 2026

The short version

We collect what you actually give us — your name and email if you join the VIP waitlist or our newsletter, and whatever you write when you get in touch. We use it to answer you, and to tell you when an animal might suit. We don't sell it or trade it, and there's no advertising or analytics tracking on this site — nothing following you around the internet afterwards. If you want a copy of what we hold, or you want it gone, email hello@thattinyfarm.com.au and we'll sort it out.

What we collect, and how

When you join the VIP waitlist or the newsletter

Our sign-up forms are run by Flodesk, our email platform. The newsletter form asks for your name and email address. The waitlist form asks for a bit more — which state you're in, the species and breeds you're interested in, what you're looking for (breeding, pets, milking, showing), roughly when, and a little about your setup. You choose what to put in it. Everything beyond a name and an email is there so we don't waste your time offering you the wrong animal.

When you contact us

Your name, email address, what your message is about and the message itself. If you email us directly or send a message on Instagram, we have that conversation too.

When you buy an animal

We hold the ordinary paperwork: your name, address and phone number, your PIC number where one is required, and the transfer, movement and registration records that livestock traceability rules and the breed societies require.

When you're just reading

Our host records standard server information — IP address, browser, which pages loaded and when. It's used to keep the site up, not to work out who you are.

Sensitive information

We don't ask for it and we don't want it. Please don't send health information, government ID numbers or card numbers by email or Instagram message.

What we do with it

  • Answer your question.
  • Tell you when an animal might suit you, if you've asked to be told.
  • Send you the newsletter or the guide you asked for.
  • Do the paperwork on a sale, and keep the records we're required to keep.

That's the entire list. We don't use your details to advertise to you elsewhere, and we don't build profiles of people.

Who else can see it

Two companies, both because the site needs them to work:

  • Flodesk — our email platform. It runs the sign-up forms, holds the waitlist and any list you join, and sends the emails.
  • Webflow — hosts this website and stores anything submitted through it.

Beyond that, we pass on information only when a sale needs it — a carrier who has to deliver to your address, a vet, or a breed society processing a transfer — and only the part they need. We'll also disclose information if the law requires us to. We do not sell, rent or trade your details to anybody, for any reason.

Where it's stored

Flodesk and Webflow are United States companies and hold information on servers in the United States. By joining the waitlist or sending us a message through this site, you consent to your information being stored there. We've chosen established providers, but once information is held overseas we can't control it the way we can here, and Australian privacy law may not apply to it.

Tracking and cookies

There's no advertising or analytics tracking on this site. No Google Analytics, no Meta or advertising pixels, no retargeting, nothing that follows you to another website.

Two things do load. Our host sets the cookies it needs to serve the pages and keep forms working. And our newsletter sign-up form, which is run by Flodesk, loads a script from Flodesk and may set a cookie so that the pop-up doesn't keep appearing at you once you've seen it or signed up. That's what it's for — running the form and being less annoying — not profiling you.

If we ever add analytics, we'll say so here before we turn it on.

How long we keep things

  • The waitlist and email list — until you unsubscribe or ask to come off. Every email we send has an unsubscribe link, and using it removes you immediately.
  • Enquiries that don't go anywhere — about two years, then deleted.
  • Sale records — seven years, because tax and livestock traceability rules require it. Breed society registration records are permanent, but those are held by the society, not by us.

Keeping it safe

Our accounts use strong, unique passwords and two-factor authentication wherever the provider offers it, and access is limited to the family who run the farm. We're a small family farm rather than a bank, so here's the honest version: we've taken sensible precautions and we keep as little as we can, which is the best protection there is.

Seeing it, fixing it, or getting rid of it

Email hello@thattinyfarm.com.au and ask. You can:

  • ask for a copy of everything we hold about you
  • have something corrected if it's wrong
  • come off a list, or have your details deleted altogether

We'll respond within 30 days and usually much sooner. There's no charge. We may ask a question or two to check you're you. If there's something we can't delete — a sale record we're legally required to keep — we'll tell you exactly what and why.

If you're not happy with how we've handled it

Tell us first. Email hello@thattinyfarm.com.au with "Privacy complaint" in the subject line. We'll acknowledge it within five business days and give you a proper answer within 30 days.

If you're still not satisfied, you can take it to the Office of the Australian Information Commissioner, the national privacy regulator, at oaic.gov.au.

Changes to this policy

If we change it, we'll change the date at the top. If the change actually matters — a new provider, tracking switched on, a different use for your information — we'll say so plainly on this page, and tell the people on our list by email.

Getting in touch

hello@thattinyfarm.com.au
That Tiny Farm, Freshwater Creek, Victoria